Return Policy

IMPORTANT:

An opening video of the parcel is mandatory if you have any doubts regarding your order. Please record a clear video while opening the parcel so we can verify that the issue is genuine.

⚠️ No complaints will be entertained for refund, damage, or missing items if the parcel opening video is not shared.

Return Conditions: 

• You have 3 days after delivery to inform us if you want to return an item.
• The customer must return the item via a traceable delivery method (courier or registered post) at their own expense.
• Delivery charges are non-refundable.
• Refund requests will be processed within 2 working days after we receive the returned product.
• All returned items must be sent to our provided address.
  

Returns Are Accepted Only in the Following Cases:

• If you receive the wrong product
• If the product delivered has a manufacturing defect or issue

How to Return an Item:

• Call or email us to request a return.
• Our team will share the return address with you.
• Pack the item exactly as received, including original packaging.
• Once received, the product will go through quality inspection.
• If the return is approved and passes quality check, refund will be issued for the item.